1. Help Center
  2. Accessing WBMarketplace.com Account

Can I change my username/email associated with my account?

Unfortunately, at this time, users are not able to change the username and/or email associated with your log in. We will not use that email for communications. 

If it is necessary for the username (email) to be changed, please proceed in following these few steps:

1. Click on https://join.wbmarketplace.com/#contact and scroll to the bottom of the page to "Contact WB Marketplace" (see image below).

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2. Submit the new username in the message box. The username will need to be an email address. 

3.This request requires our backend team to transfer over your information. This may take 2-3 business days. You will receive a confirmation with your new access information once complete.